Terms and Conditions
Last Updated: [Insert Date]
Welcome to Silkthrob. These Terms and Conditions govern your use of the Silkthrob online store (the “Site”) and all purchases made through it. By accessing the Site and placing an order, you agree to be bound by these Terms.
1. General Information
The Site is operated by Silkthrob (“we,” “us,” or “our”). We sell lingerie, loungewear, and related products. All products are subject to availability. We reserve the right to discontinue any product at any time.
2. Account Registration
To place an order, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You agree to provide accurate and complete information.
3. Orders & Acceptance
Placing an item in your cart does not reserve it. An order is only an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraud. We will notify you if your order is cancelled.
4. Pricing & Payment
All prices are listed in [Insert Currency] and are inclusive of VAT/GST where applicable, but exclusive of shipping costs. We use third-party payment processors. You represent and warrant that you have the legal right to use any payment method you provide.
5. Shipping & Delivery
Shipping costs and estimated delivery times are provided at checkout. These are estimates and not guaranteed delivery dates. We are not liable for delays caused by carriers or unforeseen circumstances. Risk of loss passes to you upon delivery to the carrier.
6. Returns, Exchanges & Refunds
Please see our separate Return Policy for detailed information on eligibility, timeframes, and process for returns, exchanges, and refunds. All items must be returned in original, unworn condition with tags attached.
7. Product Information & Care
We strive for accurate product descriptions, colors, and images. However, slight variations may occur. You are responsible for following the care instructions provided with your items to maintain their quality.
8. Intellectual Property
All content on this Site, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by copyright and other intellectual property laws. You may not use it without our prior written consent.
9. Privacy
Your privacy is important to us. Our collection and use of your personal information is governed by our Privacy Policy.
10. Limitation of Liability
To the fullest extent permitted by law, Silkthrob shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or products purchased, including but not limited to loss of profits, data, or use.
11. Indemnification
You agree to indemnify and hold harmless Silkthrob and its affiliates from any claim or demand made by any third party due to your breach of these Terms or your violation of any law or the rights of a third party.
12. Governing Law & Disputes
These Terms shall be governed by the laws of [Insert Country/State]. Any dispute relating in any way to your use of the Site or purchase of products shall be submitted to the exclusive jurisdiction of the courts located in [Insert Jurisdiction].
13. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Site after changes constitutes acceptance of the new Terms.
14. Contact Us
If you have any questions about these Terms, please contact us at:
Email: [email protected]
Address: [Insert Company Address]